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PREFACE
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CONTENTS
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CHAPTER 1 - INTRODUCTION
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CHAPTER 2 - THE RIGHTS AND RESPONSIBILITIES OF BUILDING OWNERS
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CHAPTER 3 - UNDERSTANDING BUILDING MAINTENANCE AND MANAGEMENT
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CHAPTER 4 - SELECTING THE APPROPRIATE SOLUTIONS
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CHAPTER 5 - SERVICES PROVIDED BY RELEVANT GOVERNMENT DEPARTMENTS AND PROFESSIONAL BODIES
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FREQUENTLY ASKED QUESTIONS
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APPENDIX
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ACKNOWLEDGEMENT
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